Hi, what information is needed to submit a claim against TurboTax's 100% Tax Guarantee?

[david-da-jiang]

Filed an amended return, then received notice from IRS that I owe more money than what was originally listed on the TurboTax form.

[Critter-3]

Accuracy Guarantee https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-submit-a-claim-under-the-turbotax-1...

But it only covers actual CALCULATION errors in the program, not user error (and it’s almost always user error), and it only pays any penalties or interest resulting from that error, not the taxes. Either way, you are still responsible for the increase in tax.