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feliseo21
New Member

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today

 
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6 Replies

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

 

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

 

 

 

 

 

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund earlier than late February.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds...

 

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-...

 

 

 

https://www.irs.gov/taxtopics/tc152

 

https://www.irs.gov/individuals/refund-timing

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Jornate89
New Member

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today

I know y'all don’t care and this might even be funny to you guys but, yall haven’t sent my refund it’s been over a 3 weeks and every day comes and goes and yall people don’t send my refund. Yall do this 2 me every year and make me go searching and taking the extra mile to get my refund. I’m disgusted with you all and hope you guys gain some dignity.

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today

 TurboTax does not issue your refund.   Only the IRS is in control of issuing your refund.   Once you file your tax return, TurboTax gets no information from the IRS.    It is all up to the IRS.   You can track your refund on the IRS refund site. 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

 

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

 

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L1...

.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-d...

 

 

 

 

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund before early March

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds...

 

Note:  “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.

 

FROM THE IRS WHERE’S MY REFUND SITE:

https://www.irs.gov/wheres-my-refund

How it works

Where's My Refund shows your refund status:

  • Return Received – We received your return and are processing it.
  • Refund Approved – We approved your refund and are preparing to issue it by the date shown.
  • Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.

     

     

@Jornate89

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today

Can you please help my find my State income tax status?

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today

I do net get a federal tax return! I'm looking for my State tax status

Hi today I was supposed to get my tax refund but I haven’t received it and TurboTax said I was supposed to get it today


@valfromhell wrote:

I do net get a federal tax return! I'm looking for my State tax status


If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...

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