Hi, my estimated refund date was 05/03/19 however, I have yet to recieve my tax return. I wanted to if you could help me figure out why/ if I need to do anything more

[mesquitebean]

The IRS says 9 out of 10 filers who efile and choose direct deposit will get their refunds within 21 days. That still leaves a considerable number of people who do not.  Some returns take longer for additional processing due to specific items in the return.  Some are pulled at random for more thorough investigation.

If you efiled, double-check with this tool to be sure the return was efiled successfully and accepted:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>

If that showed it was accepted (or if you mailed the return), what do you see at the IRS website below for the status of your Federal refund?
<a rel="nofollow" target="_blank" href="https://www.irs.gov/Refunds">https://www.irs.gov/Refunds</a>

If that IRS tool shows that the refund has been sent, report back for more info.  

If the IRS tool says it is still "being processed",  then since it's been longer than 21 days, we can tell you how to speak to a live agent at the IRS to see if they can tell you anything about the delay.

To track a state refund:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund">https://ttlc.intuit.com/qu...>

[sanmar3195]

Hi, I did e-file and the IRS tool says that it is still being processed

[mesquitebean · Accepted solution]

If that IRS tool above shows that your Federal return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.  

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

• Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
• Instead, press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.