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ms_dlh
New Member

Hi! I logged into the Turo Tax this year and it says I have been with TT for 6 years. I have been using over 15years. Anyone know why my past years are not reflected?

 
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2 Replies

Hi! I logged into the Turo Tax this year and it says I have been with TT for 6 years. I have been using over 15years. Anyone know why my past years are not reflected?

You might have multiple accounts.  Lots of people have multiple accounts without realizing it.   And... TurboTax and the IRS only save returns for seven years, so your returns from more than seven years ago are gone anyhow unless you saved printed copies or pdfs in your computer.

 

  You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

 

To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

 

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbo...

 

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pd...

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
MichelleLO
Expert Alumni

Hi! I logged into the Turo Tax this year and it says I have been with TT for 6 years. I have been using over 15years. Anyone know why my past years are not reflected?

You can access returns for the past seven years when using TurboTax Online. Please see How do I access a prior-year return? for more information.

If you did not download and save the returns older than 7 years, you can obtain a copy from the IRS. Please see How do I get a copy of my tax return or transcript from the IRS? for instructions. 

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