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If it has been 5-10 business days since you have filed your return, and you have not received your Prepaid card. Unfortunately, there is no card tracking available. You will need to report your card lost or stolen through this link. https://www.turboprepaidcard.intuit.com/contact-us
If you need a to find your card account number, look at the bottom of your 1040 tax return in the Refund section.
If you still feel you require more assistance, please contact Turbo Prepaid Visa at (888) 285-4169.
This page will show you more about the Prepaid Visa. https://ttlc.intuit.com/replies/6419975
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