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Hmazouz1
Returning Member

Hello, I filed electronically through your website. The IRS accepted my return on July 10th 2020 and I still did not received my refund I did receive my state refund

 
4 Replies
DoninGA
Level 15

Hello, I filed electronically through your website. The IRS accepted my return on July 10th 2020 and I still did not received my refund I did receive my state refund

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Hmazouz1
Returning Member

Hello, I filed electronically through your website. The IRS accepted my return on July 10th 2020 and I still did not received my refund I did receive my state refund

You did not answer my question. I am away beyond a 21 days waiting period for refund and still haven’t gotten any infos from the IRS 

whwodls
New Member

Hello, I filed electronically through your website. The IRS accepted my return on July 10th 2020 and I still did not received my refund I did receive my state refund

I am in the same situation as u , and i just went on the website that they provided to check my status it says still pending :( 

DoninGA
Level 15

Hello, I filed electronically through your website. The IRS accepted my return on July 10th 2020 and I still did not received my refund I did receive my state refund


@Hmazouz1 wrote:

You did not answer my question. I am away beyond a 21 days waiting period for refund and still haven’t gotten any infos from the IRS 


Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

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