Haven't received a refund yet from my 2019 taxes. Was year doing it alone. I mailed in my info to the Federal IRS building back in September and still yet to receive it.

[ltnguyen5]

First time I had my taxes by myself. Had some trouble along the way, such as mailing both my federal and state information to only the state IRS building instead of mailing to separate buildings. I called the state building and was told that my refund went through, but I can't call the Federal one at all. I sent the Federal one in late September and now it's December (over 2 months). Their phone lines are always busy everyday even though I call at 7-8am and told by machine to call back the next day. I try to set up an appointment for a Taxpayer assistance office and was told the same thing. The "Where's my refund" feature hasn't helped me. What else can I do since I can't get through to a live person.

[Bsch4477]

Mailed returns that late in the year might take 6 months to process. You just have to be patient. 

[xmasbaby0]

MAILED RETURNS

The IRS has just started to work through millions of mailed returns that have been piling up in trailers during the pandemic.  All you can do is watch the IRS refund site to see when your return makes it to the surface and goes into processing. Sorry.

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:

IRS operational status and alternatives

Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File. 

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund