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jplanern
New Member

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

 
9 Replies
alleyne4
Returning Member

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

Have not received 2019 Turbo Tax CD---charged on my Visa 12/31/2019!   Order # PII

 

 

JotikaT2
Employee Tax Expert

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

You can check the status of your order at the link below.

 

Order status

 

@jplanern

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rrohlf
New Member

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

We have not received ours either.  Checking the order status requires an order number, which we don't have. what do we do now?

DaraLO
Employee TurboTax Specialist

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

@rrohlf If you don't have an order number, use the following TurboTax FAQ to connect with the right person to assist you with checking your order status:  What is the TurboTax phone number? - Community

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CarissaM
Employee TurboTax Specialist

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

You can check your order status by visiting this URL, https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

If you need additional assistance, please contact customer service by following the instructions below:

 

  1. Sign in to TurboTax Online if you're not already signed in.
  2. Select Search in the upper-right corner and then Contact us.
  3. Enter your question, select Let's talk.
  4. Select Get the number then follow the instructions to call us
    • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

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Loissil2
New Member

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

I have not received the CD yet

KatrinaLO
Employee TurboTax Specialist

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

If you are not a TurboTax Advantage member, you can use the link below to check your order status:

 

https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

If you are an Advantage Member, please see below for more information:

https://ttlc.intuit.com/community/after-you-file/discussion/have-the-2019-cds-been-mailed/01/967236/...

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wireman55
New Member

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

March 4th and still waiting

JakailaLO
Expert Alumni

Have the 2019 Turbo Tax CDs been sent out ? I have not received one yet

If you are not a TurboTax Advantage member, you can use the link below to check your order status:

 

https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

If you are an Advantage Member, please see below for more information:

https://ttlc.intuit.com/community/after-you-file/discussion/have-the-2019-cds-been-mailed/01/967236/...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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