Has anyone gotten answers from Turbo Tax about stimulus checks? When should we expect them?

[DoninGA]

TurboTax does not receive any type of tax refund, federal or state.  TurboTax does not receive any type of Economic Impact Payment.

The stimulus payment will go to the account you entered for direct deposit on the 2019 tax return.  The direct deposit information cannot be changed.  If the account is closed the IRS will send the payment by mail or on a debit card.

Go to this IRS website for stimulus information - https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

Go to this IRS website to check the status of your payment - https://www.irs.gov/coronavirus/get-my-payment

If you do not receive the second stimulus payment on or before January 15, 2021 and/or you did not receive the first stimulus payment in 2020 and you are eligible it will be entered on your federal tax return, Form 1040 on Line 30.

The Form 1040 has not been finalized and needs to updated to include the 2nd Economic Impact Payment.

[mrshelvey12]

I’ve already spoken to someone from the IRS. The account that they sent my stimulus to belongs to TurboTax. She explained that there had been some sort of glitch and it was sent to a holding back for multiple tax preparation companies and they will be sending our checks to us. H&R Block has already released a statement and has started sending their customers money. For whatever reason, no one at turbo tax can help even thought the IRS told us the account it was sent to belonged to turbo tax. 

[DoninGA]

TurboTax does not receive any type of tax refund, federal or state.  TurboTax does not receive any type of Economic Impact Payment.

TurboTax is a software company.  TurboTax is not a financial institution, like a bank, that can receive and distribute payments.

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

See this Santa Barbara Tax Products Group (third party processor) website for stimulus information - https://www.sbtpg.com/coronavirus-stimulus-payment-info/