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If TurboTax shows your state refund was sent a week ago but it hasn't been received, it may be due to bank processing times, an incorrect routing number, or a state-level delay. Verify your bank account information in TurboTax and check with your bank for any pending deposits, as some banks take 1–5 business days to post funds.
You can also check with your state tax agency directly for the status. Many states have a "where's my refund" website similar to IRS. See this help article for contact information for all state tax agencies.
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