Skip to main content
Level 1
March 19, 2022
Question

Full Refund Amount was NOT Refunded back to me!?

  • March 19, 2022
  • 2 replies
  • 0 views

Can someone please explain to me why my Federal Tax Return was almost 4 thousand dollars short of what it was supposed to be and why it's saying I owe the state of ILLINOIS ??? I have never in my entire 18years of filing a return have I owed anything nor has my federal been cut this short!! I've waited and waited for a letter of explanation but yet nothing has been received! This third party service provider is a crock, why wasn't I informed of additional fees before filing? Their technically stealing people's money like it theirs and their owed something. 

    2 replies

    fanfare
    Level 15
    March 19, 2022

    If you have an IRS account, look at your IRS account on the internet to see what the IRS sent to you.

    If you don't have an account you have to go through the new process with ID.me to get one.

    Level 15
    March 19, 2022

    In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this TurboTax blog post:  Why is My Tax Refund Not What I Expected?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"