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New Member
posted Feb 6, 2025 3:45:12 PM

Florida return will not download so I can print it. Error says "We're Having Trouble Printing Your Return Sorry for the inconvenience, but TurboTax is experiencing"

Florida return says turbo tax is experiencing issues and to check back in a moment but it has been days and it still will not print. HELP

0 3 1250
3 Replies
Level 15
Feb 6, 2025 3:47:26 PM

FLORIDA

Florida does not have a state income tax.   You should have skipped the FL tax unless you own rental property  in FL or a FL based business.

 

Florida has a  tangible personal property tax form that is used in a Florida-located business or rental property and is filed with the county property appraiser by April 1st. 

 

If you do need to file a Form DR-405, nothing will print (except an instruction sheet) unless assets were transferred or you manually entered assets in the DR-405 worksheet. 

If you do not have tangible personal property to report, choose   Skip State   in the   State Taxes   section.

If you proceeded past the warning screens, try deleting the Florida return.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US?uid=m68ocig5 

 

If you actually already paid for an unnecessary FL return:

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

New Member
Feb 7, 2025 1:18:36 PM

The link you provided for getting a refund for the Florida return does not work. How do I go about getting this fee refunded? 

 

Level 15
Feb 7, 2025 1:22:33 PM


@Donaldrl1967 wrote:

The link you provided for getting a refund for the Florida return does not work. How do I go about getting this fee refunded? 

 


To delete a state tax return using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/delete-state-return-turbotax-online/L8v9awRbh_US_en_US?uid=m6v9shnm

 

To delete a state return using the TurboTax desktop editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/accidentally-downloaded-wrong-state/L9AelCb5S_US_en_US?uid=m6v9uu4a

 

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax