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TurboTax gets no information after you file your tax return, so no one at TT knows that you had to verify your identity. Only the IRS is in control. It is not unusual to get a request to verify your identity, especially if you filed really early in the tax season. You will need to watch the IRS refund site for information; it may take nine weeks for your refund to be issued after you verify identity, or it might be sooner.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:
To track your state refund:
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