Filed here on Feb 13 why havent I got my federal but I got my state and its March 20 and on the irs page and number says they dont see my documents?
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Filed here on Feb 13 why havent I got my federal but I got my state and its March 20 and on the irs page and number says they dont see my documents?

I did choose to pay through TurboTax to
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Filed here on Feb 13 why havent I got my federal but I got my state and its March 20 and on the irs page and number says they dont see my documents?

The Federal and State are two different departments so the date you get your refund will be different for each of them. Unfortunately, TurboTax cannot provide you a specific date for your refund because the IRS does not provide us with any updates after your return is accepted and goes into processing. You will need to continue tracking your refund at www.irs.gov/refunds for a direct deposit or mail date once one becomes available. Please make sure you are entering the exact amount of your refund as shown on your federal tax return. Please refer to your electronic or paper stored tax return to check the following: 

  • If you filed a Form 1040, the Refund Amount is shown on Line 20a.
  • If you filed a Form 1040NR, the Refund Amount is shown on Line 73a.
  • If you filed a Form 1040NR-EZ, the Refund Amount is shown on Line 23a.
  • If you filed a Form 1040PR, the Refund Amount is shown on Line 13a.
  • If you filed a Form 1040SS, the Refund Amount is shown on Line 13a.

Additionally, be certain you are choosing the correct filing status.

  • If you filed a Form 1040, the Filing Status is shown on the top of the form above your name and social security number.
  • If you filed a Form 1040NR, the Filing Status is shown on Page 1, Boxes 1 through 6
  • If you filed a Form 1040NR-EZ, the Filing Status is shown on Page 1, Boxes 1 through 2
  • If you filed a Form 1040PR, the Filing Status is shown on Page 1, Part 1 Line 1
  • If you filed a Form 1040SS, the Filing Status is shown on Page 1, Part 1 Line 1
You may also call the IRS directly by following these steps,

Please call 800-829-1040 7 a.m. to 7 p.m. local time and do the following:

1. press 1 for English

    listen to the recorded message

2. press 2 for answers about personal income taxes

    listen to the recorded message

3. press 1 for questions about a form you already submitted

4. press 3 for all other questions

5. press 2 for all other questions

6. enter your social or EIN

    confirm type (social or EIN) and confirm if the number is right by pressing 1

7. Listen to all options then it will say if you have not heard your topic please hold

8. Next, it will say if you owe money and agree with the amount press 1

You will then be transferred to a representative after a general message from the IRS (Note* if call volume is too high they will ask you to call back)


For more FAQ's regarding tracking refunds, please see: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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