Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Ask the Experts about Life Changes in 2021 >> Event happening TODAY!
cancel
Showing results for 
Search instead for 
Did you mean: 
shalaka_ntarkar
New Member

Filed 2018 tax return using e-file, Federal as well as State got rejected, I had to file the tax by mail, I was charged $24.99 by Intuit. How to get money refunded?

Checked AGI and it was correct. Rejection was for unknown reason.

1 Reply
DoninGA
Level 15

Filed 2018 tax return using e-file, Federal as well as State got rejected, I had to file the tax by mail, I was charged $24.99 by Intuit. How to get money refunded?

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Dynamic AdsDynamic Ads
Privacy Settings
v