E-filed back on 7/8/20 Turbotax says accepted but ...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
tny1979
New Member

E-filed back on 7/8/20 Turbotax says accepted but IRS refund tracker says still processing. Almost 8 weeks and still waiting for payment. Is anyone experiencing this

 
2 Replies
Anonymous
Not applicable

E-filed back on 7/8/20 Turbotax says accepted but IRS refund tracker says still processing. Almost 8 weeks and still waiting for payment. Is anyone experiencing this

the good news is that the IRS has your return,  for several months the IRS was short-staffed due to the pandemic and is way behind in processing returns. it's frustrating but as of now all you can do is wait. The IRS says don't call and don't submit a second return.   

Critter-3
Level 15

E-filed back on 7/8/20 Turbotax says accepted but IRS refund tracker says still processing. Almost 8 weeks and still waiting for payment. Is anyone experiencing this

Millions are ...the IRS is behind in processing due to the backup created by the covid situation ... patience will be needed. 

 

If the return has been processing for more than 60 days then you can call the IRS …

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 4 for personal or individual tax questions.

It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

 

If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html

Dynamic AdsDynamic Ads
v
Privacy Settings