turbotax icon
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Don't have a bank account and being refused a prepaid card

When entering responses to security questions for prepaid card I was timed out and now It us turning me down
1 Reply
New Member

Don't have a bank account and being refused a prepaid card

You have the option to get a paper check in the mail. In order to get a paper check you must pay your TurboTax fees up front you will not be able to deduct them from your refund.

When you are at the Filing stage of your TurboTax program you will be presented with various options regarding how to pay your TurboTax fees as well as how to receive your tax refund. (The paper check will not show up if you are attempting to pay fees with your refund. You will need to change this option to pay now.)

During the first step of the filing stage you will need to verify that the payment method being used for the TurboTax fees will be through a credit/debit/prepaid card.

After your TurboTax fees are paid you may proceed to the second step in which you may choose how to receive your refund, simply select the option that states "To a paper check".

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies