turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Does anyone have a license code I could have for 2024? My computer crashed and I need to amend my taxes and it tells me I have added mine to 5 computers which I haven’t?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

Does anyone have a license code I could have for 2024? My computer crashed and I need to amend my taxes and it tells me I have added mine to 5 computers which I haven’t?

@ Ladydi4117 

Sorry, that can't be done.    A license code from someone else's installed desktop software account won't work.  A desktop license code is linked to a particular Intuit Account.   It won't work when logged into another account.

 

Please phone Customer Support for assistance in getting a new 2024 license code for your situation re: the computer crash, etc., and I bet they will work with you on resolving that.  

https://ttlc.intuit.com/turbotax-support/en-us/contact/

Hours 5AM-9PM Pacific, 7 days a week.

Does anyone have a license code I could have for 2024? My computer crashed and I need to amend my taxes and it tells me I have added mine to 5 computers which I haven’t?

I have already contacted them and told them the whole situation and I was told they couldn’t do anything that I would have to purchase another copy. Thanks for your response.

Does anyone have a license code I could have for 2024? My computer crashed and I need to amend my taxes and it tells me I have added mine to 5 computers which I haven’t?

It would be quite risky to purchase a license code from a random user even if it was touted as allegedly unused/unregistered/never activated, etc., since that could be a good setup for a scam, or if sent in a file, could include possible malware.   That other person could likely be violating their license agreement as well.

 

Also, if you buy a new license from a seller online, be sure it is from TurboTax or an authorized retailer of TurboTax products.   There are a number of scam sites selling what could, in many cases, turn out to be invalid or used license numbers.

 

FAQ:  Where can I purchase authentic TurboTax software?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/obtain-authentic-t...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question