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You will need to contact the IRS regarding your refund for last year. Please see How do I contact the Internal Revenue Service (IRS)? for more information, including the IRS phone number and hours of operation.
Did you efile? Was it Accepted? Maybe you didn't finish filing it or it Rejected. When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?
Then when you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepte.d or Rejected your efile. Check back though your emails if you have them.
In the PDF of your TurboTax return, the last page of the federal return should be an "electronic postmark" that shows your name, Social Security number, the date and time that you e-filed the return, and the date that the IRS accepted it.
How to access prior online returns
You can request a transcript from the IRS to make sure you filed and see if the IRS adjusted your refund
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