Charge for filing state tax when 1 filing is free

blazen903 · ‎March 13, 2026

I purchased turbo tax with one free state filing, so I paid the extra charge for that turbo tax program. When entering the information the program asks is this the tax form for the free state filing, although I said yes it still forces me to pay anyways. It's a con and I know it's just wrong.

xmasbaby0

E-filing fee in desktop software

Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra $25 fee to e-file the state. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

blazen903

I'm not trying to be disrespectful as Turbo Tax is a great program and well worth the cost, your answer given does not cover the statement I previously made. The program as previously stated asked me if this was the state tax return I wanted my free state efiling and would not show me the state info until I answered, then charged me anyway the $25.00 filing fee so there really is no free state fee as advertised with this software. You note that there is also a $25.00 fee in this particular case for preparing the state tax? Is that not what the purchase fee is when I purchased the software for federal and state taxes, and there is no language at that time within the program saying there is a "Preparing fee". May I ask if you could have your IT department download the software to see what I am saying, I suspect this was an auto-generated answer from you.

Thank you.