Card change, Need to add new card

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If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboDebitCard.com or call toll-free at (888) 285-4169.

The Turbo Visa Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation.

[Critter-3]

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

1. Start by looking up your order at our Check Your Order Status page.
2. Enter the info requested on the declined payment email, then select Update.
3. Enter your TurboTax Advantage login info if requested.
4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

1. Sign in to your TurboTax Advantage account.
2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
3. Select Edit to confirm or update your payment, billing, or shipping address.

Related Information:                                                       

• How do I update or confirm the info in my TurboTax Advantage account?
• How do I cancel my TurboTax Advantage subscription?

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Did you already e-file?  If you did NOT e-file you can go to the FILE section and change how you want to receive your refund.

Once a return has been accepted by the IRS you cannot change how you want to receive your refund.

If you e-filed:

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected.  If it is accepted, however, it is too late to change it.  The bank will reject the refund and send it back to the IRS.  Then the IRS will issue a paper check and mail it to the address you put on your tax return.  Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...