turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Cant find saved tax info I already entered

I started an account loaded alot of info, asked to sign out and save because taxes were not complete but when I log in it takes me to beginning to ask questions to recommend what product I want. I have not yet paid the fee
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
KellyG
New Member

Cant find saved tax info I already entered

automatically save your work every time you move to a new screen, in case you lose your connection.

Also, when you sign out, your work is automatically saved to our secure servers so you can pick up right where you left off when you sign back in. To save & sign out please select the - my account - at the top of your TurboTax screen and select - save & sign out-.

Then when you are ready to return to continue your return please remember to use the same User ID and password as you did when your started your return.  Hope this helps..

  • Was this helpful?
  • Helpful?
  • Yes
    81
  • No
    19

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question