Cannot download my 2019 return. There's an option: 'Download/print return (PDF)' but the link launches me only to a prompt to buy the 2021 service.

[dorian137]

Why doesn't this link simply allow me to download or at least view the returns that I already paid for??????

[Critter-3]

When you logged in did you scroll down and click on the 2019 tab to download the 2019 PDF ?

[dorian137]

I did indeed. That only takes me to another page that says:

Download your past TurboTax returns

Looks like you didn't file with us last year or you filed using a TurboTax product that doesn't include access to prior-year returns.

To download your prior-year TurboTax returns, just get started with your 2020 tax return in the TurboTax product that's right for you.

Select a product on Tax Home

Want to download your TurboTax customer data including your tax returns?

[dorian137]

(and thank you for your reply)

[Critter-3]

Ok ... if you did not use the online program for the 2021 return then you must WAIT for the 2022 ONLINE program to open up in early December  where you can  start a 2022 return just long enough to open access to the prior year returns.