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eritax1fun
Returning Member

Cancell Audit Defense.

I already Enfield but want to cancel Audit Defense.
6 Replies
AkinaLO
Intuit Alumni

Cancell Audit Defense.

You can remove it if you have not paid for it yet. Please refer to the following help article for instructions to remove MAX. 

Can I remove MAX? - Community

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Tim F
Level 2

Cancell Audit Defense.

That procedure is not working for me. Audit Defense is removed from the summary and I still see the payment requirement for Audit Defense when I continue.

See screenshots:

1 no audit.png2 Audit pay.png

Anonymous
Not applicable

Cancell Audit Defense.

If you check out the page you are showing the screenshot of, it appears the only fee you will owe is the $19.99 (plus applicable taxes) to file your California state tax. The last option appearing on that page is giving you the option to add Audit Defense for $44.95 (the button says "Add Audit Defense"). You can proceed to pay for your state return without adding Audit Defense. 

Tim F
Level 2

Cancell Audit Defense.

Thank you for the quick response. If you look at the second screenshot, this is what I get when I "Continue" from the summary page where it is requiring payment for Audit Defense. Even though the summary page shows I do not have Audit Defense selected, it still takes me to the payment for Audit Defense.

BrandiLO
Intuit Alumni

Cancell Audit Defense.

In order to use "Pay With Your Refund" or "Refund Processing", TurboTax is requiring you to update your order to include Premium Services. If you do not wish to add these services, simply pay your fees using your credit card/debit card. Please click here to read more about premium services. 

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Tim F
Level 2

Cancell Audit Defense.

Oh, I get it now, thanks. The layout was a little confusing to me. I was interpreting that page as requiring me to pay for Audit Defense/Premium Services, period. I could choose to pay for this service by EITHER "pay with refund" or "pay by credit card". I understand now that "pay by credit card" was only for the $19.99 state filing.

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