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johninballard
New Member

Can you explain why I got letter 5071c Identity Verification Service rather than my refund?

 
1 Reply
MinhT
Expert Alumni

Can you explain why I got letter 5071c Identity Verification Service rather than my refund?

The IRS has sent you letter 5071c because they need more information to verify your identity. This is a decision by the IRS. You will receive your refund after you have verified your identity.

Please read this IRS document for more information:

https://www.irs.gov/individuals/understanding-your-5071c-letter

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