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Sorry---the "Live" experts do not help with past year tax returns. They can only help with current year 2025 returns.
Each tax year has to be filed separately using the forms for the specific tax year. They cannot be combined in any way--do not even put them in the same envelope when you mail them. Software for past years is available back to 2022. Any earlier years can only be prepared on paper forms by hand--and those refunds have been forfeited now.
It might be better for you to seek local paid tax help in a situation when you are several years behind in filing your tax returns. Do you even have all of the documents you will need to enter and show your income—like your W-2’s and any 1099’s?
You cannot change the tax year. The current online program is for 2025 only. Only a 2025 return can be prepared online and only a 2025 return can be e-filed.
Online preparation and e-filing for 2022, 2023, and 2024 is permanently closed.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
To file a return for a prior tax year
If you need to prepare a return for 2022, 2023, or 2024 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.
You will be able to have your 2023 and 2024 tax returns prepared using TurboTax Full Service. You must do them along with your 2025 tax return. This is a new offering from TurboTax this year.
When you select TurboTax Full Service, a dedicated tax expert will prepare your tax return(s) for you. You will set up a welcome call with an assistant and they will answer any questions you may have. The TurboTax assistant will also confirm the documents your expert will need to prepare your taxes. You will be able to upload your documents straight from your computer, or you can use your phone to capture or scan paper documents.
You can use this link, click here to start the process. Make sure to select "Prior year not filed" in the interview questions.
You can also, as per xmasbaby above, file these returns yourself using the TurboTax Desktop software. You must purchase it for each year that you are filing. For example for 2023, you must purchase and use the 2023 TurboTax Desktop software.
For additional information, click here for How do I file a prior-year tax return?
Click here for How does Full Service work?
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