Thank you, but that is incorrect. Accounts can be merged, my accounts were merged approximately four years ago when I realized I was using 2 different email addresses. By forcing customers to merge our accounts for one login you are actually causing more harm than good because in the event our accounts are hacked, the hacker now has access to all of our accounts instead of one. I simply want to merge my account with my husbands because we have always filed jointly anyway so it’s easier for us to transfer prior years information using one account. It’s easy to verify our ID by using our email addresses for verification, SS numbers and other personally identifying information to confirm. Why is Intuit making this process so difficult?
June 4, 2019 4:18 PM
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