Can’t get into my card account

[JotikaT2]

If you no longer have access to your Turbo Visa Debit Card, you have two options:

1) If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen.

2) If you don’t know your account login information, call 888-285-4169 for assistance.

You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

If calling, please be patient. It might take a number of attempts to get through.

[Mrbyrd9590]

I currently have an account but my ex has my current info and I can’t login into my old account to unblock my card to access my money on my card please help 

[xmasbaby0]

@Mrbyrd9590 

No one in this user forum can access your Visa account or help with it.

For help with your pre-paid Visa card:

Call  (888) 285-4169

There is a “Help” link in the top corner of the web site for the card:

https://www.turboprepaidcard.intuit.com/

LOST CARD

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.

The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.