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No one in the user forum is involved with the advance -- we have no control and cannot see your information. We can give you a link to the information, and some of the eligibility criteria.
https://turbotax.intuit.com/refund-advance/
Refund Advance eligibility
Here are some of the eligibility requirements to qualify for a Refund Advance loan:
See this resource for more information:
Offer details and disclosures for the Refund Advance program
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