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Duplicate message.
Your prior message for the same subject has already been answered here - https://ttlc.intuit.com/community/taxes/discussion/can-not-download-my-2018-federal-tax-return-i-can...
my turbo tax disk does not load when inserted in the tray
Cannot download my federal tax
You should be able to access and download a prior year federal return using the link provided below:
How to access a prior year return
If that does not work for you, you can get a free transcript from the IRS using the link provided below:
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