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een2848
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Can I verify where it was deposited to? I haven't received my federal refund through direct deposit but the IRS refund tracker says it was deposited several weeks ago.

 
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2 Replies

Can I verify where it was deposited to? I haven't received my federal refund through direct deposit but the IRS refund tracker says it was deposited several weeks ago.

Did you choose to have your TurboTax fees deducted from your federal refund?   If so, the refund went first to the third party bank that handles refund processing.   If the banking information they have for you is incorrect then they have to issue a check and mail it to you.  If they do that, it comes in a plain envelope, so make sure you open all mail and do not assume anything is junk mail without opening it.

 

 

https://ttlc.intuit.com/community/refunds/help/how-do-i-review-the-federal-refund-method-i-chose-aft...

 

 

 

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

 

 

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Can I verify where it was deposited to? I haven't received my federal refund through direct deposit but the IRS refund tracker says it was deposited several weeks ago.

Here is how you can see your deposit information:

Your direct deposit information will be at the bottom of your Form 1040.

To view your 1040 after filing, Sign into TurboTax Taxes > Tax Timeline > Some other things you can do Download/print (.pdf)

Please see the following FAQ article below if you entered in the wrong bank account information.

https://ttlc.intuit.com/questions/1901677

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