@ raineyleslie456 wrote:
I filed last year just never got my refund and now I’m wondering if I can still get it
Yes, you can still get a 2023 refund you are due one once it's approved by the IRS, or if the IRS approved it but for some reason it didn't arrive. First, you need to be sure it was successfully filed.
If you efiled, was your return accepted by the IRS for processing? If you used Online TurboTax, you can check inside your Online TurboTax account or in any emails you would have gotten at the time to see if it was accepted. If you used Online TurboTax, when you log in, what is it showing for the status of the 2023 return--accepted, rejected, started, printed, etc.?
If the efile was accepted (or if you postal mailed the return), what do you see here at the IRS "Where's My Refund" tool?
https://www.irs.gov/wheres-my-refund
If that shows your return is still processing or that the refund was previously sent, here's how to phone the IRS:
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
