Can I get my money back for the state return? Since OH gets a transmission error and you have to pay before you file and now I can't efile can i get my money back?

[tigerlilly9088]

I want my money back since I am now going to have to use a different product to file my state return.

[xmasbaby0]

Ohio does not have its forms ready.   You just need to wait awhile in order to e-file Ohio.   And.....a state return cannot be accepted until the IRS accepts your federal return.  The IRS will not begin to accept/reject federal returns until January 29.    So......even if you could file OH now, it would go nowhere except a server to wait.

s.  Click Review to see if you are missing some forms needed in order to e-file.

Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.

Tax form availability tool,

No hurry to e-file since the IRS will not begin to accept/reject 2023 e-files until January 29.   And….a state return cannot be accepted until after the IRS accepts your federal return.

[Opus 17]

If you are using Turbotax Online, the cost for the state module includes preparation and e-filing, and e-filing is not guaranteed, due to each taxpayer's circumstances being different.  There are no refunds if you can't e-file your state return with Turbotax Online.

If you are using Turbotax Desktop edition, there is indeed an extra fee for state e-filing.  You would have to call customer support for a refund, no one on this board has access to your account.  However, as pointed out, I think you are just too early, and even if you called customer support, they would probably tell you to wait.  If you still can't e-file your state return by February 15, you can print and mail, and call for a refund.  If you are impatient and try to mail your return without waiting, they might authorize a refund, but I don't know for sure.