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It depends. You will need to contact the IRS and determine why they disallowed your claiming your child. Once you speak to the IRS you may need to provide additional information/documentation, and/or file an amended return. But you will need to start by contacting the IRS.
Before you call, make sure you know or have the following information handy:
IRS phone numbers
Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time.
Individuals:
800-829-1040
Businesses:
800-829-4933
People with hearing impairments:
800-829-4059 (TDD) See Tax Topic 102.
Exempt organizations, retirement plan administrators, and government:
877-829-5500 (Monday through Friday, 8 a.m. to 5 p.m. local time)
Estate and gift:
866-699-4083 (Monday through Friday, 8 a.m. to 4 p.m. Eastern time; Forms 706 United States Estate (and Generation-Skipping Transfer) Tax Return and 709, United States Gift (and Generation-Skipping Transfer) Tax Return only)
Excise tax function:
866-699-4096 (Monday through Friday, 8 a.m. to 6 p.m. Eastern time)
If you live outside the United States
Hours of availability vary by location. Please see our International Services page.
Face-to-face assistance
In certain areas, the IRS has local offices you may visit to receive assistance. All offices operate by appointment.
this might not be the reason, but ask your son if he filed his own return and did not indicate he could be claimed by another taxpayer (you) as a dependent.
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