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djeschenburg
New Member

Can I be refunded the $19.99 I spent for TURBOTAX WITH PLUS BENEFITS R2018? I realized before filing I would prefer to file on my own.

I realized there is some information I missed that would require me to upgrade to the $60 service. I would rather file on my own.

1 Reply
DoninGA
Level 15

Can I be refunded the $19.99 I spent for TURBOTAX WITH PLUS BENEFITS R2018? I realized before filing I would prefer to file on my own.

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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