Can I access my 2017 tax refund even if your database tells me I haven't filed? I'm very certain I filed with turbotax.

[flosssimon93-gma]

I need access to my 2017 refund, as I'm buying a home, and the database says I didn't file with turbotax, although I did, since I've created an account. Any insight would be welcomed.

[VolvoGirl]

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

[VolvoGirl]

You can request a transcript from the IRS to make sure you filed

https://www.irs.gov/individuals/get-transcript