Both my husband and I received Letter 6419 about the total advance child tax credit payments. We received $1,500 total, but it says we each got $1,500. What?

[juliefl]

It says we received $3,00 total, but we didn't. How can I fix this?

[Mike9241]

use this IRS website to check the advance payments it says you got.

if it's $3,000 or you can't register to use the website you'll need to contact the iRS to determine why there is this difference.

https://www.irs.gov/credits-deductions/child-tax-credit-update-portal 

[RobertB4444]

The guidance says that the total that you received should be evenly divided between the letters for you and your husband.  If you believe that the letters are in error then:

• Check your bank statements to make sure that you are correct and that no payments were issued that you were unaware of.
• Enter the amount on your return that you actually received
• Recognize that if the amount entered on your return and the amount in the IRS records are different then this could delay processing of your return.

Here is the IRS answers on the Advance Child Tax Credit