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Why can't I deduct my TurboTax fees from my refund?
https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-...
none of the conditions applied to me - so something was wrong
Are you not given the option for refund processing at all, or are you selecting the option but being looped back to the main screen after selecting refund processing? If your issue is the latter, please click here as this is a known issue that we are currently investigating.
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