Anyone know why I can’t download last years tax return and open it?

[marilynandrickst]

If I try to download it on a desktop it can’t be opened if on my phone I have no idea where it saves. It’s not in files.

[SteamTrain]

@marilynandrickst 

You need to download the PDF file to your computer...and open it with most any common/Free PDF reader.  ADOBE Reader is most generally useful......but there are others that might work.

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If you download the .tax2024 datafile, you need to have the 2024 Desktop software installed on that computer to open it...including whatever state was in the datafile.

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Hone?  I'm clueless too. I'd never ever download to a phone anyhow.

[Kate_C]

Hi @marilynandrickst  Check out this article for more troubleshooting tips: How do I view, download, or print a prior-year tax return?  or this video How to Recover Past Tax Returns.