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The IRS does not handle state tax returns, only federal tax returns.
Was the letter you received from the state of Oregon?
Was the problem like what is described in this TurboTax support FAQ - https://ttlc.intuit.com/community/amending/help/oregon-schedule-or-a-amend-instructions/01/27588
Ugh. Yes. That was exactly it. And correction/ it was from the Department of Revenue. I never received anything from Turbo Tax letting me know the error they made, therefore was unable to amend my return. (I filed in January & received it in March.) So basically, now I am just out the 500$.
If you are owed a tax refund an amended return can be filed at any time for up to three years from the due date of the tax return. If taxes were owed and paid then there would be nothing more for you to do.
TT enters nothing in box 14 of w-2 only you. so if there's an error, you made it. for that matter TT enters info only after you input it. what it does is calculations based on your entries.
sure it was 2018, because that would be for a 2017 return.
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