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What do you mean the Desktop Online browser? The Desktop is a the program you install on your computer and do it offline. The Online browser version you log into an account and do it all online from any computer or device.
Turbo Tax and the IRS only keeps the last 7 years. If they still have it……..
How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...
If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2023 for the side menu to open up. Just continue a little ways into 2023. I had to go though about 12 screens.
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.
Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript
Or get a copy of your return using form 4506
https://www.irs.gov/pub/irs-pdf/f4506.pdf
You need software to open a pdf file. Try installing the Acrobat pdf reader.
You need to download the PDF file not the .taxyyyy file. You need the Desktop program for that year installed to open a .tax data file.
@alfonsov2 Other users learn and get information from this user forum by reading the questions and replies that are here. By removing your original question and changing it to "Answered" you have removed the context from which anyone else can understand or get any useful help from this post. Going forward, if you post a question to the user forum, please leave the question alone even if it has been answered to your satisfaction.
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