turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

KT1978
New Member

An email last Wed 2/20 said my federal refund was being deposited, and to call my bank if it hadn't appeared by 2/25. Today is 2/26, nothing. Help! Acct info correct.

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

An email last Wed 2/20 said my federal refund was being deposited, and to call my bank if it hadn't appeared by 2/25. Today is 2/26, nothing. Help! Acct info correct.

If the refund went from the IRS to your bank directly only you can track it down ...contact the bank to see if the deposit was attempted and rejected.  Contact the IRS as the WMR? tool tells you how to do so.


If the TT fees were to be withheld from the refund then contact the refund processing bank to see if there is a problem on their end ...For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

View solution in original post

1 Reply

An email last Wed 2/20 said my federal refund was being deposited, and to call my bank if it hadn't appeared by 2/25. Today is 2/26, nothing. Help! Acct info correct.

If the refund went from the IRS to your bank directly only you can track it down ...contact the bank to see if the deposit was attempted and rejected.  Contact the IRS as the WMR? tool tells you how to do so.


If the TT fees were to be withheld from the refund then contact the refund processing bank to see if there is a problem on their end ...For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies