Already paid for Audit Defense through Turbotax 2024. Cant use 2025 on Win 10. Can I transfer the Audit Defense to online return?

[Taxed_Gary]

Can I transfer Audit Defense for tax year 2025 prepaid from 2024 return?

[DoninGA]

Audit Defense can only be used for the tax year you purchased.

[Taxed_Gary]

I spoke to an agent on phone. Had to pay again online through Max. My taxes have been filed. Thank you for the help. He said I MAY be able to obtain some refund, but it is doubtful at this point.

I'm really, really, really very much, quite unhappy with the no-run on Win 10., even though I have the extended support option from Microsoft. Certainly not your responsibility as Support Agent, but you are the Front Line! I am well acquainted with being there. I was in that position for most of my work life.

Again,

Thank you for the help.

TAXED_GARY