turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

mikememos
New Member

All the info I entered for 2017 is gone

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
ModestaL
New Member

All the info I entered for 2017 is gone

Did you already file or were you working on your return?
ModestaL
New Member

All the info I entered for 2017 is gone

It sounds as though you may have more than one account (User Id) and by using the account recovery tool below you may be able to find the account that has your e-filed tax return.

To get a list of your User ID's and recover accounts, go to our account recovery page and follow the instructions. If you have more than 1 email address, you should run the tool on each one. 

NOTE: Before running the tool, log out of all Intuit accounts including this user forum, or you could end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to:



Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question