After the latest update, TurboTax insists on starting a new return and will not access the return (for 2017) that is in process even though the file is still there.

ndallas · ‎June 6, 2019

maglib · ‎June 6, 2019

Do a search on your computer for *.tax2017 then double click on the file and see if tt opens it. Maybe you are trying to open the wrong file or the file was corrupted?

**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

maglib · ‎June 6, 2019

Do a search on your computer for *.tax2017 then double click on the file and see if tt opens it. Maybe you are trying to open the wrong file or the file was corrupted?

**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

After the latest update, TurboTax insists on starting a new return and will not access the return (for 2017) that is in process even though the file is still there.