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After the amount that was taking out from you guys my refund is incorrect. It is Saturday 7:30 am. I want to speak with someone on the phone or I will never use you guys again

 
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2 Replies
BrandiLO
Expert Alumni

After the amount that was taking out from you guys my refund is incorrect. It is Saturday 7:30 am. I want to speak with someone on the phone or I will never use you guys again

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After the amount that was taking out from you guys my refund is incorrect. It is Saturday 7:30 am. I want to speak with someone on the phone or I will never use you guys again

Federal and State tax refunds are sent separately.

 

If the refund was for federal and the amount is less than shown on the tax return the difference in what was received could be that you selected to have the TurboTax account fees paid from the federal tax refund.  Or you had an offset for an unpaid debt or the IRS changed your tax return resulting in a reduced refund.

 

Go to this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

Why is my refund different than the amount on the tax return I filed? 
All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans. To find out if you may have an offset or if you have questions about an offset, contact the agency to which you owe the debt.

 

We also may have changed your refund amount because we made changes to your tax return . You’ll get a notice explaining the changes.  Where’s My Refund?  will reflect the reasons for the refund offset when it relates to a change in your tax return.

Tax Topic 203 - Refund Offsets for Unpaid Child Support, Certain Federal and State Debts, and Unempl... has more information about refund offsets.

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