Although we
personally do not have access to your approval or denial, if you qualify for
Refund Advance and are approved for the Turbo Prepaid Visa Card, you’ll be
notified by email of the approved amount and you’ll be able to start spending
online, typically within 48 hours of the IRS accepting your return.
We'll email you
instructions on how to set up your Turbo Card account to start spending online.
Your Turbo Card will
arrive in the mail within 5-10 business days. The temporary card info will work
for 15 days or until you activate your physical Turbo Prepaid Visa Card, which
will arrive within 5 to 10 business days of IRS acceptance and loan approval.
The rest of your
refund (minus any TurboTax fees) will be loaded on the same Turbo Card as your
Refund Advance, typically within 21 days from IRS acceptance. You’ll be able to
spend the money anywhere Visa is accepted in the U.S. This includes physical and
online stores.
If you weren’t
approved, you will receive an email from First Century Bank, N.A. with the
general reason for denial and contact information if you have additional
questions about the decision.
Please review the
TurboTax FAQ below for more information.
https://ttlc.intuit.com/replies/7066850
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