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You can find out if a card has been sent to you by the information below. If the IRS sent your refund to a closed account, they will then issue you a paper check that will be mailed to you.
Think your card’s taking an unusually long time to arrive? Please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.
For more information on the Turbo Prepaid Visa Card, please see the FAQ below: https://ttlc.intuit.com/replies/6419975
Once you’ve signed up for a card, it’ll be delivered in 5-10 business days (remember: Saturday, Sunday, and official holidays don't count as business days).
Activate your new card as soon as it arrives in the mail to start using it everywhere Visa debit is accepted in the U.S. It’ll only take a moment and we’ve included instructions with your card to make it a breeze.
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