Activitation code requested after update

I updated when I tried to launch turbotax home and business to print a confirmation page. After the update it wants me to reenter the activation code. I have no idea how to get this, I downloaded the 2019 version but cant find the cond on my account. I'm stuck.

posted

This error has shown up earlier in the season. I'm sharing with you a TurboTax article that explains some workaround options. Hopefully you'll find this information helpful.

TurboTax 2019 requests license activation at every launch

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***