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A-S-Girl
New Member

Accidentally bought TurboTax Premium Plan $39.99, how to get refund?

Accidentally bought TurboTax Premium Plan $39.99, how can I get refund? I haven't filed Taxes yet because I wanted to be sure to reverse the order.
1 Reply
Kat
Level 15
Level 15

Accidentally bought TurboTax Premium Plan $39.99, how to get refund?

The only way to downgrade your TurboTax online edition is by using the "Clear and Start Over" feature.  But it will delete all data entry, so make sure this is what you wish to do before proceeding.  Instructions are below:

https://ttlc.intuit.com/replies/3288495

If you have already made payment for the Premier edition before e-filing, please contact TurboTax Customer Support for assistance.  Maybe a Support agent will be able to assist you.  Payment is not REQUIRED until you print or e-file your return.  To contact Support during business hours, see the info below.

https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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